Returning Made Simple
RETURN INSTRUCTIONS
If your order has been approved for a return under our Return & Refund Policy (defect, color/material mismatch, or incorrect item), please follow the steps below.
1. Confirm Your Return First:
- Before shipping anything back, email us at info@leathersinn.com within 2 days of delivery with photos of the issue. Our team will review your case and confirm you're approved to return the item — please don't ship anything back before receiving this confirmation.
2. Prepare Your Return:
- Carefully pack the item in its original packaging to ensure it arrives in good condition. Items must be returned unworn, unaltered, with the packing slip included.
3. Ship Your Return:
- Once approved, we'll provide you with the correct return address for our fulfillment center (our warehouses are located in the USA and South Asian countries, so the exact address depends on your order). For approved defect or mismatch claims, we cover the cost of return shipping.
4. Processing Your Return:
Once our fulfillment center receives and inspects your return (usually within 72 hours), we'll send you an email confirmation. Approved refunds are issued within 7 business days — depending on your bank, it may take an additional 2-10 business days to appear in your account. Approved remakes are prioritized in production.
Since every LeathersInn jacket is made to your exact measurements, returns are only accepted for the reasons covered under our Return & Refund Policy — not for a change of mind on fit or style.
For full policy details, please see our Return & Refund Policy.
NEED SUPPORT?
Email: info@leathersinn.com
WhatsApp: +1 (224) 262-3197
