Returning Made Simple

RETURN INSTRUCTIONS

Ready to send something back? Here's how it works. Standard-size orders can be returned within 14 days of delivery, and every order is covered by our quality guarantee. See our Return & Refund Policy for full details.

1. Start Your Return:

Email info@leathersinn.com with your order number, within 14 days of delivery for standard-size returns. If you're reporting a defect, damage, or an item that isn't as ordered, please include photos (for custom-tailored orders, contact us within 7 days of delivery). Our team will review your request and confirm approval. Please don't ship anything back before you hear from us.

2. Prepare Your Return:

Pack the item securely in its original packaging. Items must be unworn and unaltered, with tags attached and the packing slip included.

3. Ship Your Return:

Once approved, we'll send you the correct return address (our warehouses are located in the USA and South Asian countries, so the address depends on your order). For standard-size returns, you choose the carrier and cover the shipping. We recommend a tracked service. If your jacket arrived defective, damaged, or not as ordered, we cover the return shipping.

4. Processing Your Return:

Once our fulfillment center receives and inspects your return (usually within 72 hours), we'll email you a confirmation. Refunds for the full amount you paid are issued within 7 business days, and exchanges are processed within 10–15 business days. Depending on your bank, it may take an additional 2–10 business days for the credit to appear. Approved remakes are prioritized in production.

Custom-tailored jackets are made specifically for you, so they're covered by our quality guarantee rather than standard returns. For full policy details, please see our Return & Refund Policy.

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